At LOCK & enjoy! we have become a leading company in the tourism market . leader in the tourism market for our intelligent Lockers system to store backpacks, luggage and all kinds of belongings. Proof of this is that we are present in 9 Spanish cities and Paris. However, have you ever wondered how LOCK & enjoy! lockers work? We explain it to you in this post.
Discover how LOCK & enjoy Lockers work!
To learn more in detail how LOCK & enjoy! Lockers work, it is important to go step by step so that you know exactly how our platform works.
Choose the city
We have Luggage Lockers in Seville, Madrid, Valencia, Paris, Malaga, Barcelona, Las Palmas de Gran Canaria, Palma de Mallorca, Benidorm and San Sebastian. In addition, in some of them we have
We recommend that you choose the one that is closest to your accommodation, the train station or the bus station so that it is very convenient for you to drop off or pick up your belongings.
Duration
The next step is to choose the duration of your reservation. This part of the process is completely free, since you can book by days, weeks, months, and even by hours according to your needs and preferences. You only have to select the date of arrival and departure and if it is by hours, the start and end date.
It is very important that you comply with the check-out time and, therefore, that you pick up your belongings on the day and time chosen. Failure to do so may result in additional charges for the extra time the Luggage storage has been used.
Type of Lockers
Compared to our competitors, at LOCK & enjoy! you do not pay a fee per suitcase because our policy is based on 3 types of Luggage storage that vary in size:
- Lockers S+. It is ideal for storing an airline cabin bag and a standard size backpack.
- Lockers M+. This Luggage storage is suitable for larger suitcases, such as those used for longer trips. It can also store one or two backpacks, depending on the size of each one.
- XL Lockers. It is our star
locker because it is possible to deposit several suitcases, backpacks and other objects such as, for example, gift bags or shopping bags. If you are one of those who carry a lot of luggage, this is the perfect solution to avoid space problems.
Whether you are traveling with family, friends or your partner, select the number of Luggage storage you need, regardless of size.
Registration
The next step is to register for the reservation to become effective. To do this you have 3 options according to your preferences.
First of all, you can make the reservation simply as a guest, i.e. by providing only your e-mail address.
Secondly, if you have already booked with us and you have an account, you only need to enter your email and password.
And last but not least, creating an account with us for future bookings is also an option. Simply enter your personal data (name, surname, country of residence, email, telephone and password). This will make your next booking easier.
We would like to point out that on the top right hand side of the page you have a summary of the reservation you are going to make to check all the data and make sure there are no mistakes. We recommend that you check the number of Luggage storage lockers, sizes, amounts and location of the
Payment
At LOCK & enjoy! we work with a wide range of payment methods to meet all our customers’ preferences:
- It is one of the safest and fastest payment methods.
- We work with all types of debit and credit cards (American Express, Visa, Mastercard, etc.).
- We also have other less common online payment methods such as iDEAL, Bancontact, Revolut Pay and EPS, among others.
We would like to mention that our website is protected with all the necessary measures to avoid any kind of payment fraud.
Automatic Lockers
At the end of the payment process you will receive an email with the confirmation of your reservation and a personal access code. Please note that it is not possible to enter our premises without the access code, as there is a numeric keypad on each door. The key allows you to enter and leave our premises at any time of the day for the duration of your reservation.
We would like to mention that the code we provide you with in the reservation email is unique, personal and non-transferable. This system is one of our biggest competitive advantages in relation to the rest of the companies that operate in the sector, since most of them provide you with a key for the Luggage storage.
Services
We also have a differential fact in our Luggage storage premises that makes us different from the competition. Our premises are equipped with a series of services that we would like to list:
- 24-hour video surveillance system to keep your bags and backpacks safe at all times.
- USB chargers are available in all our stores in case you run out of battery in your cell phone or headphones.
- Totally free Wifi.
- Free insurance.
We hope we have solved your doubts about how LOCK & enjoy Lockers work! If you have any questions or need more information please do not hesitate to contact us through the means indicated on the website.
