PRIVACY POLICY

WHO IS RESPONSIBLE FOR THE PROCESSING OF PERSONAL DATA?

In accordance with the provisions of current regulations, art. 24 of Regulation 2016/679 of the European Parliament and of the Council, of April 27, 2016 (hereinafter RGPD) we inform you that the personal data that you may provide while using www.lockandenjoy.com (hereinafter “the SITE ”) will be treated as responsible for the treatment by SERVICIOS TURISTICOS INTELIGENTES SL, with CIF B10799237 and address

C/ ZARAGOZA 34, 41001, SEVILLE, SPAIN. In the same way, thus complying with the requirements of article 13 of the RGPD regarding the information to be provided when personal data of the interested party is collected, we will then provide said information in the following sections.

ARE YOU OBLIGATED TO PROVIDE PERSONAL DATA?

Visiting the WEB does not imply that the USER is obliged to provide any type of information about himself. However, the use of some of the services available on the WEB depends on the completion of personal data forms. The data requested in the different web forms are necessary to provide the requested services. The refusal to provide the data marked as mandatory may make it impossible to provide these services properly. Likewise, you may provide data voluntarily so that these services can be optimally provided.

Also, certain functionalities of the website depend on you authorizing the processing of your personal data. Therefore, according to the provisions of art. 7 of the European Regulation 2016/679 (hereinafter, RGPD) the user, from the moment he enters the personal data and accepts the incorporation of the same, consents to the use of the same for the indicated purpose.

FOR WHAT PURPOSE WILL THE COMPANY PROCESS THE USER’S PERSONAL DATA AND FOR HOW LONG?

The personal data that you provide us for the provision of the different services made available to you through the website will be processed by SERVICIOS TURISTICOS INTELIGENTES SL, in accordance with the following purposes: In the online registration, the purpose is to manage the creation of a USER account for the attention of the different services offered by the COMPANY that allow the telematic processing of the different registration services.
In the event that it includes a contact email provided, the purpose will be to respond to the request made.
For Telephone Customer Service, calls made to the COMPANY’s Customer Service may be recorded for service quality reasons.
We inform you that certain functionalities of the website depend on the use of cookies, so if you have not denied the possibility of their use, certain information related to your use of the website will be processed. You can find the conditions for its use in the “Cookies Policy”

At the time of requesting any of the services or making use of the indicated functionalities, you will be offered more detailed information about the specific treatments.

FOR HOW LONG WILL LOCK & ENJOY PROCESS YOUR PERSONAL DATA?

The user’s data will be kept as long as it is necessary for the provision of the requested services and, once this provision has ended, their data will be kept for the time strictly necessary, or for the legally established for possible responsibilities derived from the service. For registered users, the processing of the data will also be maintained for the time strictly necessary, or until the request to cancel the account is made based on their right of deletion.

In the case of recording telephone calls for quality reasons, the maximum retention time will be six months.

WHAT CATEGORIES OF DATA ARE PROCESSED?

The personal data necessary for the provision of the different services available on the website will be those indicated in the corresponding form provided for this purpose.

WHAT IS THE LEGITIMITY OF THE PROCESSING OF YOUR DATA?

The processing of your personal data by SERVICIOS TURISTICOS INTELIGENTES SL, protected by your request for the services made available to you through the website or, where appropriate, by the consent requested for the purposes specified above and which you may withdraw at any time. . However, if the consent is revoked, this does not affect the legality of the previous processing operations.

TO WHOM CAN WE COMMUNICATE YOUR DATA?

The personal data provided by the USER will not be communicated to third parties, unless it is necessary for the provision of the requested services, or when the USER has expressly accepted their communication. In both cases, the USER will be duly informed of this possibility before proceeding with the communication of their data.

Última actualización: 5 de agosto de 2022